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Jobs at Aberdeenshire Council

Aberdeenshire Responders for Care at Home (ARCH)


ARCH responder service is one of the four pillars under the home care service.

What is ARCH: Aberdeenshire Responder for Care at Home service which is an on call 24 hour service that supports unplanned & planned urgent care needs for residents within the community.

The ARCH Teams are based across Aberdeenshire and work evenings, waking night shifts and day shifts to ensure those with urgent and emergency unplanned care needs living in the community can be responded to and, where possible, avoid unnecessary admissions to hospital.

On a given shift, the Home Care Responder could go out to support an uninjured faller, call in to ensure that a resident is safe and well following no voice contact after triggering their community alarm. Attend a Sheltered Housing complex when the Fire Alarms have been activated and provide support for end of life care.

In addition to responding to urgent, unplanned need, the Home Care Responders can also provide a planned short term intervention service to avoid Hospital admission and step in to avoid Delayed Discharge for those returning home from Hospital.  Rota cover may also be required to support mainstream Home Care where there is no other available alternatives and the service has been agreed in advance.

ARCH Responders have flexible work bases within Hospitals, Care Homes and Very Sheltered Housing Complexes in their local area. Bases are not fixed and Home Care Responders are expected to work flexibly within these bases, depending on where the need is.

Our Team

We have 5 small ARCH Teams within Aberdeenshire, covering North East, North West, South and Central Aberdeenshire.  Within the 5 teams there are day shift hours, evening shift hours and night shift hours.

Day Shift Team – contracts of 18 or 24 hours per week, weekend on / weekend off.

Click here to read Mona-Lise’s experience of being an Day time ARCH Responder

Evening Shift Team – contracts of 15, 20 or 22 hours per week, weekend on / weekend off.

Click here to read Phil’s experience of being an Evening shift ARCH Responder

Night Shift Teams – work 2/3 nights per week on a rotational basis, all Teams work 2 x weekend off / 1 x weekend on, however two teams start at 9.30pm on the Sunday Night every 3rd week

Click here to read Karen’s experience of being a Nightshift ARCH Responder

In order to ensure full team participation and engagement, there may be a requirement for you to attend Team Meetings out with your shift pattern to ensure you are kept informed of service developments.

Working for Aberdeenshire Council

As an employer, Aberdeenshire Council, not only offer competitive rates of pay (starting at £10.93 per hour – with enhanced rates between 11pm and 6am) and a generous annual leave package (28 days per year), the local authority will:

• Provide your uniform and all required personal protective equipment
• Provide all required training (training is mandatory and may be scheduled out with your normal working pattern)
• Fund and support you to undertake your SVQ Level 2 in Care
• Provide access to a fleet vehicle
• Grant access to all Aberdeenshire Council’s Employee Benefits

The working pattern will be set shifts on a rota, with at least 2 days off per week

A driving licence and access to a vehicle is essential for this role.  You will also be expected to drive a manual Aberdeenshire Council fleet vehicle.

Click here to view our current vacancies or contact Elaine Walters, Home Care Manager on Elaine.Walters@aberdeenshire.gov.uk for more information